I need advice in a very bad way!! I purchased Josefina for my daughter, for Christmas to get a head start on my shopping. Well, the first one arrived, and I couldn't believe how BAD her hair looked. She had stray hairs coming out of her braid and off her head--loose hair that just looked like a bad wig! I called customer service, and they very nicely sent out another right away, but her wig looks about the same--loose hair, straggly hair at the nape and around the face. Her hair is not nearly as nice as some of the Josefinas I have seen. Is this the way all the Josefinas are looking? What should I do? My daughter has talked of nothing but Josefina for the last 6 months?!! Help!!

<font color="#33CCCC" size="1">[ March 05, 2007 10:37 AM: Message edited by: djsnjones ]</font>